About Us
A Dallas phone company that still sends a person
DFWVoIP supports 3,000+ business users across the Metroplex from our home base in Dallas, Texas. We compete with the national carriers on features — and beat them on service.
Why we exist
Because 'plug it in yourself' isn't service
The big providers cut costs by removing people from the process. A box shows up, an offshore agent reads a script, and your office manager becomes the phone administrator. We built the opposite company.
Every DFWVoIP customer gets a technician who walks their building, understands how their calls flow, and is accountable for the system working. When something breaks, the person who answers already knows your account.
We serve businesses only — medical and dental offices, dealerships, contractors, property managers, professional firms and multi-site operators. That focus keeps our platform, our hardware and our support process tuned for one kind of customer instead of stretched across everyone.
We also keep our stack deliberately narrow: Yealink T73W and T74W handsets, ConnectUC for mobile and desktop, and AI voice agents we configure ourselves. Fewer moving parts means faster answers when it counts.
How we operate
Four commitments we don't negotiate
Show up
Installs happen onsite, in person. Everything else we work remotely first, and we dispatch a technician when it needs hands on.
Answer fast
Local support with 24/7 emergency escalation and no phone tree maze.
Quote honestly
If you don't need the upgrade, the drop or the seat, we say so.
Own the outcome
We don't hand you off to a carrier and call it resolved.
By the numbers
Local scale, local accountability
3,000+
Active business users on our platform today.
Dallas, TX
Headquarters and technician dispatch for the entire Metroplex.
24/7
Emergency support escalation for outages and critical failures.
Business only
No residential accounts — every resource goes to commercial customers.
Ready for a phone system someone actually shows up to support?
Talk to a specialist. We'll quote your seats, port your numbers and schedule an onsite install, usually within two weeks.